Service World Competition is an engaging, risk-free business simulation designed to teach essential management skills in the service industry. Teams compete to attract customers and secure offers, demonstrating their ability to succeed in a competitive market through superior service quality and innovative solutions.
This simulation mirrors typical business processes, guiding participants through key phases of managing customer projects. Players must strategically manage their team by assessing employee skills, determining project fit, optimizing workforce capacity, and making key decisions like training investment and time management.
For more details, explore our FAQs, game instructions, and white paper. If you have any questions, feel free to reach out to us via phone or email.
1-2 days
9-24 participants
Languages:
German and English
Individually customizable
Complexity: medium
Including competition
A haptic board game
1-2 days
9-24 participants
Languages:
German and English
Individually customizable
Complexity: medium
Including competition
A haptic board game
BTI Business Training International GmbH
Silberburgstr. 126
D- 70176 Stuttgart
Phone: +49 (0) 711-66 46 37-0
Fax: +49 (0) 711-66 46 37-99
Email: info@bti-online.com
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