Boost Entrepreneurial Thinking in Service Providers

The simulation Service World Competition

Spieleplan vom Planspiel "Service World Competition"
Spieleplan vom Planspiel "Service World Competition"

Service World Competition

Service World Competition is an engaging, risk-free business simulation designed to teach essential management skills in the service industry. Teams compete to attract customers and secure offers, demonstrating their ability to succeed in a competitive market through superior service quality and innovative solutions.

This simulation mirrors typical business processes, guiding participants through key phases of managing customer projects. Players must strategically manage their team by assessing employee skills, determining project fit, optimizing workforce capacity, and making key decisions like training investment and time management.

For more details, explore our FAQs, game instructions, and white paper. If you have any questions, feel free to reach out to us via phone or email.

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What participants will gain

  • A clearer understanding of the connections between business processes and management
  • Strengthened entrepreneurial thinking and decision-making
  • Increased familiarity with key business metrics and figures
  • Enhanced team spirit and communication through interactive collaboration
  • A deeper appreciation for the importance of personnel planning
  • Motivation and excitement for future challenges, all while having fun
Zufriedene Studentin von BTI Online Seminaren und Planspielen

1-2 days
9-24 participants
Languages:
German and English
Individually customizable
Complexity: medium
Including competition
A haptic board game

1-2 days
9-24 participants
Languages:
German and English
Individually customizable
Complexity: medium
Including competition
A haptic board game

Learning Content

  • Basics of business management
  • Balance sheet, profit and loss statement, cash flow, and liquidity
  • Receivables management
  • Customer loyalty
  • Personnel planning and development
  • Practical measures to increase company success
  • Cross-departmental entrepreneurial thinking and actions for service providers

Typical structure of the seminar

Get an offer

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Seminare und Planspiele für Ihre Branche

Vielen Dank!

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